Demonstration environment. Fictional organization, fictional payers, synthetic data throughout. No patient data. Changes you make stay in this browser only.
ParvinCorpPayer Remittance Bridge

Ridgeline Health Partners. Multi-specialty physician group, 6 sites, 14 providers. This demo covers 12 billing providers, 4 billing locations and 4 contracted payers.

Signed in as

Dana Whitfield, Billing Operations Lead. Imports remittance files, works denials and underpayments, and is the only role that can open a raw remittance file from a payer (835).

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Claims / RHP100106

RHP100106

Tallow Creek Health Plan. Visit on Aug 4, 2026 with Dr. Alana Reyes.

Partially denied
Charged
$468.00
Contract expects
$253.50
Allowed per fee schedule
Payer allowed
$169.00
Payer paid
$169.00
Patient owes
$0.00
Deductible, coinsurance, copay
At stake
$84.50

What happened

  • $156.00 refused, payer reason code CO-97 (the practice carries it; the patient may not be billed for it): Payment for this service is included in another service on the same day.

Claim number matched exactly. Payer status: Processed as primary. Payer claim number 999010411006.

Next step

Send a corrected claimDue within 30 days

If the service was separate and distinct, add the right modifier and send a corrected claim.

Due Nov 2, 2026 (in 27 days; 90 days from the date of service to file)

Print appeal summary

Follow-up

Assigned to Nobody yet

Nobody has recorded a follow-up yet.

Proof (optional)

Line by line

What was billed, what the contract says, and what the payer did with each service.

ServiceChargedContractAllowedPaidPatientAdjustments
99214 Established patient visit, moderate complexity$312.00$169.00$169.00$169.00$0.00
  • CO-45 Above the contracted rate $143.00
20610 Large joint injection
Refused
$156.00$84.50$0.00$0.00$0.00
  • CO-97 Bundled into another service $156.00

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The codes on this claim, explained

CO-97Bundled into another serviceBundled into another service

Payment for this service is included in another service on the same day.

Contractual obligation: The practice absorbs this amount under its contract or the payer rules. It may not be billed to the patient.

Usual fix: If the service was separate and distinct, add the right modifier and send a corrected claim.

CO-45Above the contracted rateContract rate

The charge is higher than the fee schedule or contracted amount. The difference is written off.

Contractual obligation: The practice absorbs this amount under its contract or the payer rules. It may not be billed to the patient.

Usual fix: Expected. Only a problem if the allowed amount is below your contract rate.

Remark codes: M15 Separately billed services were bundled as parts of the same procedure.

Payment history

Every remittance that answered this claim, oldest first.

PaidPaymentResultStatusPaid
Aug 23, 2026EFT9990000411Partially deniedCurrent$169.00

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As billed

Date of service
Aug 4, 2026
Sent to payer
Aug 6, 2026
Provider
Dr. Alana Reyes
Location
Eastgate Family CareEastgate Family Care, East Region
Patient
SYN-0106 (synthetic reference)