Demonstration environment. Fictional organization, fictional payers, synthetic data throughout. No patient data. Changes you make stay in this browser only.
ParvinCorpPayer Remittance Bridge

Ridgeline Health Partners. Multi-specialty physician group, 6 sites, 14 providers. This demo covers 12 billing providers, 4 billing locations and 4 contracted payers.

Signed in as

Dana Whitfield, Billing Operations Lead. Imports remittance files, works denials and underpayments, and is the only role that can open a raw remittance file from a payer (835).

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Claims / RHP100107

RHP100107

Tallow Creek Health Plan. Visit on Aug 5, 2026 with Jordan Blake, PA-C.

Paid as expectedPaid twice
Charged
$221.00
Contract expects
$119.60
Allowed per fee schedule
Payer allowed
$119.60
Payer paid
$95.68
Patient owes
$23.92
Deductible, coinsurance, copay
At stake
$0.00

What happened

  • Allowed at the contract rate. The payer paid $95.68 and $23.92 is the patient share.
  • This claim was paid on more than one remittance without a reversal in between.

Claim number matched exactly. Payer status: Processed as primary. Payer claim number 999010498003D.

Next step

Review for refundMore than 30 days

The payer paid this claim twice. Expect a recoupment, or refund the second payment.

Due Nov 20, 2026 (in 45 days; 60 days to return an identified overpayment (working default))

Print refund review summary

Follow-up

Assigned to Nobody yet

Nobody has recorded a follow-up yet.

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Line by line

What was billed, what the contract says, and what the payer did with each service.

ServiceChargedContractAllowedPaidPatientAdjustments
99213 Established patient visit, low complexity$221.00$119.60$119.60$95.68$23.92
  • CO-45 Above the contracted rate $101.40
  • PR-2 Coinsurance $23.92

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The codes on this claim, explained

CO-45Above the contracted rateContract rate

The charge is higher than the fee schedule or contracted amount. The difference is written off.

Contractual obligation: The practice absorbs this amount under its contract or the payer rules. It may not be billed to the patient.

Usual fix: Expected. Only a problem if the allowed amount is below your contract rate.

PR-2CoinsurancePatient share

The patient percentage share of the allowed amount.

Patient responsibility: The patient owes this amount (deductible, coinsurance, copay or a non-covered service the patient agreed to).

Usual fix: Bill the patient for the coinsurance amount shown.

Payment history

Every remittance that answered this claim, oldest first.

PaidPaymentResultStatusPaid
Aug 23, 2026EFT9990000411Paid as expectedAlso live (duplicate)$95.68
Sep 21, 2026EFT9990000498Paid as expectedCurrent$95.68

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As billed

Date of service
Aug 5, 2026
Sent to payer
Aug 7, 2026
Provider
Jordan Blake, PA-C
Location
Eastgate Family CareEastgate Family Care, East Region
Patient
SYN-0107 (synthetic reference)