Demonstration environment. Fictional organization, fictional payers, synthetic data throughout. No patient data. Changes you make stay in this browser only.
ParvinCorpPayer Remittance Bridge

Ridgeline Health Partners. Multi-specialty physician group, 6 sites, 14 providers. This demo covers 12 billing providers, 4 billing locations and 4 contracted payers.

Signed in as

Dana Whitfield, Billing Operations Lead. Imports remittance files, works denials and underpayments, and is the only role that can open a raw remittance file from a payer (835).

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Claims / RHP100108

RHP100108

Tallow Creek Health Plan. Visit on Jul 14, 2026 with Dr. Martin Osei.

Denied
Charged
$396.00
Contract expects
$214.50
Allowed per fee schedule
Payer allowed
$0.00
Payer paid
$0.00
Patient owes
$0.00
Deductible, coinsurance, copay
At stake
$214.50

What happened

  • $312.00 refused, payer reason code CO-16 (the practice carries it; the patient may not be billed for it): The claim is missing information or has a billing error. A remark code usually says which field.
  • $84.00 refused, payer reason code CO-16 (the practice carries it; the patient may not be billed for it): The claim is missing information or has a billing error. A remark code usually says which field.

Claim number matched exactly. Payer status: Denied. Payer claim number 999010411008.

Next step

Send a corrected claimDue within 14 days

Read the remark code, fix the field it names, and resubmit.

Due Oct 12, 2026 (in 6 days; 90 days from the date of service to file)

Print appeal summary

Follow-up In progress

Assigned to Lee Marsh

Send a corrected claim. Added the missing referring provider. Resubmitting as a replacement claim. Dana Whitfield, Sep 27, 2026
Proof (optional)

Line by line

What was billed, what the contract says, and what the payer did with each service.

ServiceChargedContractAllowedPaidPatientAdjustments
71046 Chest x-ray, two views
Refused
$84.00$45.50$0.00$0.00$0.00
  • CO-16 Missing or invalid information $84.00
99214 Established patient visit, moderate complexity
Refused
$312.00$169.00$0.00$0.00$0.00
  • CO-16 Missing or invalid information $312.00

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The codes on this claim, explained

CO-16Missing or invalid informationMissing or invalid information

The claim is missing information or has a billing error. A remark code usually says which field.

Contractual obligation: The practice absorbs this amount under its contract or the payer rules. It may not be billed to the patient.

Usual fix: Read the remark code, fix the field it names, and resubmit.

Remark codes: MA130 The claim was incomplete or invalid and has no appeal rights. Submit a new, corrected claim.

Payment history

Every remittance that answered this claim, oldest first.

PaidPaymentResultStatusPaid
Aug 23, 2026EFT9990000411DeniedCurrent$0.00

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As billed

Date of service
Jul 14, 2026
Sent to payer
Jul 16, 2026
Provider
Dr. Martin Osei
Location
Main CampusMain Campus, East Region
Patient
SYN-0108 (synthetic reference)