Demonstration environment. Fictional organization, fictional payers, synthetic data throughout. No patient data. Changes you make stay in this browser only.
ParvinCorpPayer Remittance Bridge

Ridgeline Health Partners. Multi-specialty physician group, 6 sites, 14 providers. This demo covers 12 billing providers, 4 billing locations and 4 contracted payers.

Signed in as

Dana Whitfield, Billing Operations Lead. Imports remittance files, works denials and underpayments, and is the only role that can open a raw remittance file from a payer (835).

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Claims / RHP100151

RHP100151

Granite Plains Mutual. Visit on Sep 6, 2026 with Dr. Martin Osei.

Paid as expectedMatch needs confirming
Charged
$312.00
Contract expects
$153.40
Allowed per fee schedule
Payer allowed
$153.40
Payer paid
$128.40
Patient owes
$25.00
Deductible, coinsurance, copay
At stake
$0.00

What happened

  • Allowed at the contract rate. The payer paid $128.40 and $25.00 is the patient share.

Suggested match on payer, service date and charge. The payer returned claim number "RHP1OO151", which is not on file. RHP100151 has the same payer, service date and charge. Confirm before posting. Payer status: Processed as primary. Payer claim number 999020631001.

Next step

Research the claim

The payer returned claim number "RHP1OO151", which is not on file. RHP100151 has the same payer, service date and charge. Confirm before posting.

Follow-up

Assigned to Nobody yet

Nobody has recorded a follow-up yet.

Proof (optional)

Line by line

What was billed, what the contract says, and what the payer did with each service.

ServiceChargedContractAllowedPaidPatientAdjustments
99214 Established patient visit, moderate complexity$312.00$153.40$153.40$128.40$25.00
  • CO-45 Above the contracted rate $158.60
  • PR-3 Copay $25.00

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The codes on this claim, explained

CO-45Above the contracted rateContract rate

The charge is higher than the fee schedule or contracted amount. The difference is written off.

Contractual obligation: The practice absorbs this amount under its contract or the payer rules. It may not be billed to the patient.

Usual fix: Expected. Only a problem if the allowed amount is below your contract rate.

PR-3CopayPatient share

The fixed copay the patient owes for the visit.

Patient responsibility: The patient owes this amount (deductible, coinsurance, copay or a non-covered service the patient agreed to).

Usual fix: Collect the copay if it was not collected at check in.

Payment history

Every remittance that answered this claim, oldest first.

PaidPaymentResultStatusPaid
Sep 28, 2026GP99900000631Paid as expectedCurrent$128.40

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As billed

Date of service
Sep 6, 2026
Sent to payer
Sep 8, 2026
Provider
Dr. Martin Osei
Location
Main CampusMain Campus, East Region
Patient
SYN-0151 (synthetic reference)