Demonstration environment. Fictional organization, fictional payers, synthetic data throughout. No patient data. Changes you make stay in this browser only.
ParvinCorpPayer Remittance Bridge

Ridgeline Health Partners. Multi-specialty physician group, 6 sites, 14 providers. This demo covers 12 billing providers, 4 billing locations and 4 contracted payers.

Signed in as

Dana Whitfield, Billing Operations Lead. Imports remittance files, works denials and underpayments, and is the only role that can open a raw remittance file from a payer (835).

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Claims / RHP100302

RHP100302

Tallow Creek Health Plan. Visit on Aug 9, 2026 with Dr. Priya Raman.

Denied
Charged
$310.00
Contract expects
$167.70
Allowed per fee schedule
Payer allowed
$0.00
Payer paid
$0.00
Patient owes
$0.00
Deductible, coinsurance, copay
At stake
$167.70

What happened

  • $221.00 refused, payer reason code CO-22 (the practice carries it; the patient may not be billed for it): Coordination of benefits: the payer believes another plan should pay first.
  • $48.00 refused, payer reason code CO-22 (the practice carries it; the patient may not be billed for it): Coordination of benefits: the payer believes another plan should pay first.
  • $41.00 refused, payer reason code CO-22 (the practice carries it; the patient may not be billed for it): Coordination of benefits: the payer believes another plan should pay first.

Claim number matched exactly. Payer status: Denied. Payer claim number 999010411013.

Next step

Bill the correct payerMore than 30 days

Update coverage order with the patient and bill the primary plan.

Due Nov 7, 2026 (in 32 days; 90 days from the date of service to file)

Follow-up

Assigned to Nobody yet

Nobody has recorded a follow-up yet.

Proof (optional)

Line by line

What was billed, what the contract says, and what the payer did with each service.

ServiceChargedContractAllowedPaidPatientAdjustments
99213 Established patient visit, low complexity
Refused
$221.00$119.60$0.00$0.00$0.00
  • CO-22 Another payer may be primary $221.00
90471 Vaccine administration
Refused
$41.00$22.10$0.00$0.00$0.00
  • CO-22 Another payer may be primary $41.00
90686 Flu vaccine
Refused
$48.00$26.00$0.00$0.00$0.00
  • CO-22 Another payer may be primary $48.00

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The codes on this claim, explained

CO-22Another payer may be primaryAnother payer is responsible

Coordination of benefits: the payer believes another plan should pay first.

Contractual obligation: The practice absorbs this amount under its contract or the payer rules. It may not be billed to the patient.

Usual fix: Update coverage order with the patient and bill the primary plan.

Payment history

Every remittance that answered this claim, oldest first.

PaidPaymentResultStatusPaid
Aug 23, 2026EFT9990000411DeniedCurrent$0.00

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As billed

Date of service
Aug 9, 2026
Sent to payer
Aug 11, 2026
Provider
Dr. Priya Raman
Location
Riverside OrthopedicsRiverside Orthopedics, West Region
Patient
SYN-0302 (synthetic reference)