RHP100315
Tallow Creek Health Plan. Visit on Jul 27, 2026 with Dr. Owen Whitaker.
What happened
- $2520.00 refused, payer reason code CO-197 (the practice carries it; the patient may not be billed for it): Authorization or notification was required and not on file.
Claim number matched exactly. Payer status: Denied. Payer claim number 999010411026.
Next step
If authorization was obtained, appeal with the number. If not, write off; it cannot be billed to the patient.
Due Nov 21, 2026 (in 46 days; 90 days from the remittance date to appeal)
Assigned to Nobody yet
Nobody has recorded a follow-up yet.
Line by line
What was billed, what the contract says, and what the payer did with each service.
| Service | Charged | Contract | Allowed | Paid | Patient | Adjustments |
|---|---|---|---|---|---|---|
| 29827 Shoulder arthroscopy, rotator cuff repair Refused | $2,520.00 | $1,365.00 | $0.00 | $0.00 | $0.00 |
|
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The codes on this claim, explained
Authorization or notification was required and not on file.
Contractual obligation: The practice absorbs this amount under its contract or the payer rules. It may not be billed to the patient.
Usual fix: If authorization was obtained, appeal with the number. If not, write off; it cannot be billed to the patient.
Payment history
Every remittance that answered this claim, oldest first.
| Paid | Payment | Result | Status | Paid |
|---|---|---|---|---|
| Aug 23, 2026 | EFT9990000411 | Denied | Current | $0.00 |
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As billed
- Date of service
- Jul 27, 2026
- Sent to payer
- Jul 29, 2026
- Provider
- Dr. Owen Whitaker
- Location
- Riverside OrthopedicsRiverside Orthopedics, West Region
- Patient
- SYN-0315 (synthetic reference)