Demonstration environment. Fictional organization, fictional payers, synthetic data throughout. No patient data. Changes you make stay in this browser only.
ParvinCorpPayer Remittance Bridge

Ridgeline Health Partners. Multi-specialty physician group, 6 sites, 14 providers. This demo covers 12 billing providers, 4 billing locations and 4 contracted payers.

Signed in as

Dana Whitfield, Billing Operations Lead. Imports remittance files, works denials and underpayments, and is the only role that can open a raw remittance file from a payer (835).

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Claims / RHP100354

RHP100354

Tallow Creek Health Plan. Visit on Aug 11, 2026 with Maya Chen, NP.

Denied
Charged
$319.00
Contract expects
$172.90
Allowed per fee schedule
Payer allowed
$0.00
Payer paid
$0.00
Patient owes
$0.00
Deductible, coinsurance, copay
At stake
$172.90

What happened

  • $312.00 refused, payer reason code CO-18 (the practice carries it; the patient may not be billed for it): The payer already received this exact claim or service.
  • $7.00 refused, payer reason code CO-18 (the practice carries it; the patient may not be billed for it): The payer already received this exact claim or service.

Claim number matched exactly. Payer status: Denied. Payer claim number 999010411065.

Next step

No action needed

Confirm the original claim was paid. If it was, no action is needed.

Follow-up

Assigned to Nobody yet

Nobody has recorded a follow-up yet.

Proof (optional)

Line by line

What was billed, what the contract says, and what the payer did with each service.

ServiceChargedContractAllowedPaidPatientAdjustments
99214 Established patient visit, moderate complexity
Refused
$312.00$169.00$0.00$0.00$0.00
  • CO-18 Exact duplicate $312.00
36415 Blood draw
Refused
$7.00$3.90$0.00$0.00$0.00
  • CO-18 Exact duplicate $7.00

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The codes on this claim, explained

CO-18Exact duplicateDuplicate

The payer already received this exact claim or service.

Contractual obligation: The practice absorbs this amount under its contract or the payer rules. It may not be billed to the patient.

Usual fix: Confirm the original claim was paid. If it was, no action is needed.

Payment history

Every remittance that answered this claim, oldest first.

PaidPaymentResultStatusPaid
Aug 23, 2026EFT9990000411DeniedCurrent$0.00

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As billed

Date of service
Aug 11, 2026
Sent to payer
Aug 13, 2026
Provider
Maya Chen, NP
Location
Riverside OrthopedicsRiverside Orthopedics, West Region
Patient
SYN-0354 (synthetic reference)